I don't think my client is breaking any of Adobe's rules by licensing it the way they have been, and this might just be one of their "disincentivizations" for folks who are stubborn about moving to the more-profitable subscription model.
So, how to fix this - can we edit the licensing of existing keys somehow to reassign them to individual emails / Adobe accounts? I guess there is the Adobe "Teams" licensing, but no surprise, that costs more. I'm guessing Adobe changed something on the back end that caused this behavior. You can uncheck that, but it doesn't seem to affect the signature problem they are seeing. There is a setting under Edit > Preferences > Adobe Online Services > Sync preferences across devices and document services. For perpetual licenses, they expect every one to be registered with a different email address - it seems, anyway. However, after poking around with Adobe, it doesn't appear they really support a multi-user setup like this. I'm sure they used a single account to register the software for the same reason this is commonly done - so it doesn't have to be changed or tracked when someone leaves. Some users show multiple signatures available, some are correct and some just show the wrong one (one from another user). Recently, they have begun having problems with user's signatures in the program not saving or not staying as default. This isn't a new setup for them, obviously. This change applies to Adobe Acrobat 2017 and Adobe Acrobat 2020. Renewals of the Acrobat perpetual upgrade plan will no longer be available after February 1, 2022. Each licensed product is installed on a separate employee's computer. Starting December 1, 2021, there will be no new purchases of Acrobat perpetual upgrade plans for customers in the perpetual licensing programs. All of the licenses are registered under a single Adobe account under the owner's name. I have a client that has about 8 separate perpetual licenses for Acrobat Standard.
0 kommentar(er)
